We recently announced that Octopai has joined the Cloudera family!
To address any questions you may have and provide clarity about what this means for you, we’ve prepared this comprehensive Q&A document.
1. General Information
Q: What does this acquisition mean for Octopai’s operations?
A: Octopai will continue to operate as a separate business unit within Cloudera. This ensures our focus remains on delivering industry-leading automated data lineage solutions while leveraging Cloudera’s resources for accelerated growth.
Q: Will I still have access to the same Octopai team?
A: Yes. The entire Octopai team remains onboard and dedicated, and you will continue working with the same Customer Success, support, and product teams you know and trust.
Q: How will Octopai’s product evolve after this acquisition?
A: With additional resources from Cloudera, we will accelerate our roadmap, expanding integrations with more data systems and enhancing the product with new features. Additionally, we will create integrations with Cloudera’s data platform to bring added value to joint customers.
Q: Will there be changes to Octopai’s branding or business identity?
A: Octopai will retain its name and branding as a standalone business unit under Cloudera for the time being.
Q: Does this acquisition mean Octopai will focus exclusively on Cloudera customers?
A: No, Octopai remains committed to supporting its entire customer base, regardless of the underlying data stack. This acquisition reflects the importance of metadata intelligence across all/any environments.
Q: Will Octopai’s mission or focus change due to this acquisition?
A: Octopai’s mission remains unchanged: to provide the most comprehensive and automated metadata intelligence platform. The acquisition enhances our ability to deliver on this promise.
Q: Does this acquisition mean Octopai will eventually cease to exist as a standalone product?
A: No, Octopai will remain a standalone product and continue to operate independently for the foreseeable future. The acquisition enables us to enhance our product roadmap and scale faster while leveraging Cloudera’s resources to deliver even more value to all our customers.
Q: Will Cloudera dictate Octopai’s priorities and focus on Cloudera customers over others?
A: No, Octopai’s priorities remain customer-driven and committed to supporting diverse environments. The acquisition recognizes the critical importance of metadata intelligence across all platforms, not just Cloudera’s ecosystem.
2. Billing and Legal
Q: Will there be any changes to billing processes?
A: Yes. Invoices and payments will now be processed by Cloudera entities. Details will be communicated to ensure a seamless transition.
Q: Do I need to sign a new contract with Cloudera?
A: No, you do not need to sign a new contract. Your current contract remains valid. However, a consent form, serving as an addendum, may be required to align the agreement with Cloudera’s legal and billing entities. Any necessary updates will be handled transparently to ensure a seamless experience.
Q: How does this affect tax or compliance requirements for my organization?
A: Since Octopai handles only metadata and not actual data, direct data privacy laws (e.g., GDPR or CCPA) are not impacted. However, updates to tax forms, such as W-8 or W-9, may be required to reflect Cloudera as the contracting entity. Additionally, Octopai will maintain its adherence to industry standards like ISO 27001. For specific questions about your compliance requirements, please contact your CSM.
Q: Will contracts signed via partners be impacted by the acquisition?
A: Contracts signed via partners remain valid. However, in cases where a consent form is required to assign the agreement to Cloudera, the relevant partners have been contacted, and consent requests have been issued. This ensures that the agreements continue in full force after the acquisition. If you have specific concerns regarding your contract, please reach out to your CSM for clarification.
Q: Will there be changes to legal agreements already sent for signature?
A: Agreements in process remain valid. If consent for assignment is required, it will have been requested from the applicable parties. Any updates needed due to Cloudera’s involvement will be handled seamlessly to avoid disruption.
Q: Will the mutual NDA remain the same, or will Cloudera’s version replace it?
A: Future agreements, including NDAs, may use Cloudera’s versions. Existing signed Octopai NDA agreements remain valid unless otherwise updated.
Q: If I’m a joint customer of Cloudera and Octopai, will I have a single agreement or separate agreements?
A: For now, Octopai and Cloudera agreements remain separate. Future alignment for joint customers will be communicated if necessary.
3. Support and Customer Success
Q: Will there be any changes in support or service levels?
A: No. Octopai remains committed to providing the same high level of support and responsiveness. The teams you’ve worked with will continue assisting you.
Q: What happens if Cloudera decides to centralize support and remove the Octopai team?
A: There are currently no such plans. The Octopai team remains fully dedicated to supporting its customers. Any future changes, if considered, would be designed to enhance the customer experience and communicated well in advance.
Q: Will my support contacts or SLAs change?
A: No, your current support contacts and SLAs will remain unchanged. Any future updates will be communicated well in advance.
Q: Will onboarding for U.S. customers be handled by a U.S. team?
A: Onboarding will continue with the existing Octopai teams. Any regional changes will be communicated in advance.
Q: Will there be changes to how we escalate support issues?
A: No, escalation paths and processes will remain the same. Your existing contacts and SLAs are unaffected. Any updates will be communicated well in advance.
Q: What happens if Cloudera changes the support structure in the future?
A: If any changes to support are planned, they will be designed to enhance customer experience and communicated well in advance. The existing Octopai support team continues to support as is.
4. Product and Roadmap
Q: What will happen to Octopai’s roadmap?
A: The roadmap will continue as planned, with additional resources from Cloudera accelerating the delivery of features and expanding integrations.
Q: Will Octopai remain compatible with competitive tools and platforms like Databricks?
A: Yes, Octopai will continue to invest in its roadmap to support a wide range of tools and platforms. This includes hybrid stacks, Databricks, Airflow, and Fivetran, alongside Cloudera technologies such as Hive, Impala, NiFi, and Kafka.
Q: Will Octopai remain a standalone product or integrate with Cloudera’s platform?
A: Octopai will remain a standalone product, continuing to deliver value independently while expanding to become a critical foundation layer for metadata intelligence. Additionally, deeper integrations with Cloudera will provide enhanced insights and functionality for joint customers.
Q: How will Octopai’s integration with Cloudera benefit me?
A: The integration with Cloudera reflects a recognition that data lineage is critical for organizations across all environments, not just Cloudera’s ecosystem. This partnership will enable Octopai to scale up, invest further in its product roadmap, and increase coverage of hybrid and multi-cloud data stacks. Our commitment to supporting diverse technologies remains strong, ensuring Octopai continues to deliver value as an independent solution while leveraging Cloudera’s resources to enhance capabilities and features.
Q: Will Cloudera’s ownership make it difficult for Octopai to integrate with other vendor ecosystems due to competitive reasons?
A: No, Octopai’s mission is to remain an agnostic metadata intelligence solution. The acquisition highlights Cloudera’s support for independent tools that provide value across diverse environments, including competing solutions.
Q: Does Octopai compete with Cloudera Data Catalog, and how are they positioned together?
A: No, Octopai does not compete with the Cloudera Data Catalog. Instead, the two solutions are complementary. Octopai focuses on delivering comprehensive and automated metadata intelligence, with a strong emphasis on cross-system and end-to-end lineage. Cloudera Data Catalog provides enterprise-grade data governance and discovery within the Cloudera ecosystem. Together, they enable enhanced visibility, governance, and control across diverse data environments.
Q: Will Octopai’s new features focus more on Cloudera tools than other platforms?
A: No, Octopai will continue investing in a broad roadmap supporting hybrid and multi-cloud stacks, including competitive tools like Databricks, Airflow, and others, alongside Cloudera technologies.
Q: Will Octopai’s features still be available as a standalone offering?
A: Yes, Octopai’s data lineage solution will continue to be offered as a standalone platform.
5. Privacy and Compliance
Q: What will happen to data privacy and security policies?
A: Octopai’s stringent privacy and security policies, including ISO 27001 certification, remain in place. Any updates will be communicated transparently.
Q: Will our metadata remain isolated and compliant with industry standards?
A: Yes. Octopai remains a SaaS solution deployed on Azure, utilizing the same multi-tenant, secured architecture. This ensures adherence and continued compliance with industry standards, including ISO 27001. The acquisition does not affect the isolation or security of your metadata.
Q: Will there be changes to compliance or regulatory terms in RFPs or RFIs?
A: RFP and RFI processes remain the same.
6. Licensing and Pricing
Q: Will licensing or pricing structures change?
A: No, your existing contract governs the current pricing structure, and there will be no immediate changes. The terms outlined in your agreement remain applicable. Any updates to licensing or pricing will be communicated well in advance and handled in alignment with your contractual terms.
Q: Could the acquisition result in higher licensing fees or unexpected costs?
A: No, we are fully honoring existing contracts, including the agreed pricing terms. Any future changes to licensing fees or costs will be communicated transparently and will only take effect upon contract renewal or mutual agreement.
Q: Will Cloudera’s pricing templates and MSA replace Octopai’s?
A: New agreements may transition to Cloudera’s templates in the future. Existing agreements remain valid unless otherwise updated.
Looking Ahead
We are thrilled to have Cloudera’s support as we continue to enhance our product and deliver even greater value to you. If you have additional questions, don’t hesitate to reach out to your Octopai contact.
Thank you for trusting us as your data lineage partner. We look forward to working with you in this exciting next chapter!
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